On-Site Technical Support
- Europe
- Full-time
- Requires business travel (total duration per year TBD)
- Hiring 1–2 positions.
Business support, Product after-sales technical services
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Job description
- Resolve Issues Related To The Product.
- Managing And Processing Customer Orders.
- Prepare Accurate And Timely Reports.
- Researching Technical Issues.
- Configure Operating Systems.
- Monitor And Maintain Bioguard Products.
- Provide On-site Support.
- Responding To Client Vet Support Requests.
- Tracking And Managing Work Records.
- Monitoring Protocols And Ensure Adherence.
- Providing Basic Product Training
Requirements
- Proficient in English.
- Bachelor’s degree in veterinary medicine, medical laboratory science and biotechnology, biotechnology, biochemistry, or related field required.
- Institutional sales experience preferred.
- Strong interpersonal skills with ability to establish rapport quickly, build and maintain relationships.
- Highly motivated, goal oriented with strong organizational skills, especially in a multi-tasking environment.
- Ability to work both independently and as part of a team.
- Computer proficiency (Microsoft Windows, Excel, Word and Outlook).
